Why Client Testimonial Videos Are Effective for Law Firms
Do clients think you’re the best thing since sliced bread? Why not let them tell the world about how great you are? Client testimonial videos can be paired with natural and engaging shots of you and your firm, or they can serve as a stand-alone video.
Why Would a Client Want to Provide a Testimonial? What’s in it for Them?
Clients may truly be grateful for the time and hard work that you’ve devoted to their matter, and thus really want to help you out in any way that they can.
Attorney Client Testimonial Ethics – Considering What May Be Said Ethically
Before filming a client video, you should first ensure that such a video is permissible under the ethics rules of your jurisdiction. Assuming that testimonials are permissible, there are a number of aspects that should be considered, including the following:
Topics That Usually Are OK
- Aspects of your services not related directly to the results achieved. For instance, clients can talk about matters such as:
- How you were always available to answer questions,
- How you worked tenaciously on their behalf
- How well you and your staff treated them
- Aspects that are entirely within your control. You can guarantee that you will work diligently for a client. You can promise that you will return calls promptly. You can assure potential clients that you and your staff will treat them well.
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