Live Chat | Chat Bot


Website visitors expect 24/7 availability

Connect with them when they’re looking for your firm’s services – add chat to your firm’s website

Increase Leads

Adding chat functionality to a firm’s website has shown to increase chat leads by 20-30%.


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Live Chat

OR

Chat
Bot

Pick Your Option

We have affiliations with two of the most reputable live & bot law firm chat platforms, meaning we can provide the best rates along with quality service.

ChatBot

A chatbot is an artificial intelligence software application that simulates a conversation as if humans were handling it.

When prospective clients click chat on a website, ChatBot automatically qualifies leads, books consults, routes leads to lawyers and staff, and creates new client matters. ChatBot offers a dynamic solution that completely engages and immerses leads in a conversational experience, without the need for live operators.

LiveChat

Instead of using bots to field leads, LiveChat provides professional operators 24 hours a day, 7 days a week, 365 days a year to monitor your website, greet visitors and obtain valuable information on your behalf. Additionally, LiveChat offers customized chat icons and windows to match your website’s design using your logo, color scheme, pictures & contact info.

Client Chat Live

Choose your plan


No Contracts

Billed Monthly

ChatBot

$ 75+

Month



  • Bot Support


  • Clio & Outlook Integration


  • 500 GB Bandwidth

  • 24/7 Service

  • Bot Templates

  • Analytics Reports





LiveChat

$ 199+

Month



  • Live Operators Support


  • CRM Integration


  • Custom Branding

  • 24/7 Service

  • Spanish Offered

  • Analytics Reports

  • Google Analytics Integration

  • Live Phone Transfer

  • Custom Chat Scripts

  • 10 Chats /Month

What Our Happy Clients Say About Us



LiveChat has significantly increased the number of new clients. Not only has LiveChat increased the number of new clients my firm represents, but their service also can’t be beat.

Aaron Dauro



Our firm has had a relationship with Esquire Interactive for a number of years. Their team is easy to work with and extremely responsive. Their operators do a fantastic job with our customers and help us capture a tremendous amount of additional leads.

Candace O’Reilly



Our intakes increased dramatically after adding the chat feature to our website. After much deliberation, we took the plunge and put our trust in ChatBot, and I haven’t regretted that decision for a moment. This is more than money well spent, it is a gamechanger!

Bob Gomache

FAQs

Prospective clients expect a response from a firm they get in touch with, within an hour.  However, it is not uncommon to find firms that still struggle to respond.  In this context, solutions like LiveChat and ChatBot boost response times and optimize interactions.  

 

The primary differences between LiveChat and ChatBot is humanization and cost. While some clients dislike interacting with a robot, many users appreciate having their issues resolved regardless of who (or what) is doing it.  Further, for solo practitioners, some may be willing to compromise the expanded features of LiveChat to limit cost. 

You may cancel your report subscription at any time by sending an email to LiveChat@esquireinteractive.  If you choose to cancel, you will no longer billed for upcoming service after receipt of your cancellation. 

With LiveChat, you can easily customize your script to have operators interact with potential clients in a manner that accommodates your goals and objectives.

ChatBot also allows you to customize answers to common client questions.

LiveChat provides Spanish speaking operators so your firm can broaden its client reach.

ChatBot currently integrates with G Suite, Clio & Outlook.

LiveChat currently integrates with CRMs, along with many other applications, including Clio, Zapier, Lexicata, Filevine, Rocket Matter, Lawmatics, GrowPath, Captorra, Lead Docket, SalesForce, and more.